Surgical & Technical Support
Specialist support in theatre and in the field for implants, instruments and equipment.
What this service includes
Our orthopaedic specialists and technicians support surgical teams before, during and after procedures, so that the right implants, instrument sets and equipment are ready, correctly set up and working as they should.
- In-theatre product supportTrained representatives guide surgical teams on implant systems, instrument sets and power tools during procedures.
- Instrument set preparationSets are checked, completed and delivered ready for the scheduled list.
- Remote & on-site troubleshootingTrained technicians help diagnose equipment problems by phone or on location to reduce downtime.
- Technical documentationManuals, guides and standard operating procedures are provided for the equipment we supply.
- Equipment maintenancePreventive and corrective maintenance programmes for orthopaedic surgical equipment.
- Professional consultationGuidance on product selection, clinical application and facility planning.
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How it works
01
Request
Contact your nearest branch or send a request online with the procedure or equipment concerned.
02
Assess
We confirm requirements, availability and the support needed.
03
Support
A specialist or technician supports your team on site or remotely.
04
Follow up
We confirm outcomes, document the support and plan any follow-up.
Request Surgical & Technical Support
Contact your nearest branch or send us a request online and our team will take it from there.