After-Sales Support
Warranty, spare parts, servicing and ongoing assistance long after delivery.
What this service includes
Our relationship does not end at delivery. After-sales support keeps your investment performing, with warranty handling, spare parts, servicing and continued training for your staff.
- Warranty servicesWarranty coverage and claim processing for products we supply.
- Service contractsMaintenance agreements tailored to your equipment and usage.
- Spare partsGenuine spare parts sourcing and replacement.
- Performance reviewsRegular check-ins to make sure equipment and sets perform as expected.
- Updates & notificationsSoftware updates and regulatory or product notifications where applicable.
- Refresher trainingOngoing training for new staff and refresher courses for existing teams.
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How it works
01
Report
Tell us about the issue or request by phone, email or online.
02
Diagnose
We assess the problem and agree the way forward.
03
Resolve
Repair, replacement or support is carried out.
04
Follow up
We confirm everything is working and record the outcome.
Request After-Sales Support
Contact your nearest branch or send us a request online and our team will take it from there.